Refund Policy

The Institute for Change Leaders provides a 100% refund 10 full business days before a training date, a 75% refund to students who have paid up to three business days before any given training. After that, we can only offer 30% off an equivalent future training, but not money back.

The Institute for Change Leaders hires trainers and orders food three full business days before a training. This means our biggest costs are fixed and cannot be changed the day before or the morning of a training. We have fixed group sizes and hire so that groups are full to keep costs affordable for everyone.

The Institute for Change Leaders is brought to you by Ryerson University
and the generous support from USW, UNIFOR, CUPE and Birchhill Equity.

  • Ryerson University
  • USW
  • Unifor
  • CUPE